FAQs

 

Do you accept custom orders?

Yes, we love creating personalized products for our customers! Whether it's a unique design, specific size, or special request, we welcome custom orders. Reach out us on Whatsapp +971 50 515 9431, and we'll be happy to discuss the details and work with you to bring your vision to life. Please note that custom orders may have different processing times and pricing, depending on the nature of the request.

Do you deliver all over the UAE?

At present, we offer delivery services exclusively within Dubai. However, we are actively exploring options to expand our delivery coverage to other regions within the UAE.

How far in advance do I need to place an order?

To ensure we meet your specific requirements, we recommend placing custom orders at least 7 days in advance. This allows us ample time for design, production, and delivery, ensuring your custom item is crafted to perfection. Contact us early, and we'll work together to make your vision a reality. 

Are your products Halal?

Yes, our product is certified as Halal. We use Halal certified ingredients to ensure that our product meets the highest standards set for Halal consumption.

What do I do if I want to change my order?

We understand plans change. If you need to change the date or details of your order, please send us an whatsapp message as soon as possible with your Order Number and with your changes. We need a minimum 7 days notice for all amendments.